Had to come back after 14 months because some idiot ran a red light and totaled by beautiful Nissan Rogue. I saw nearly the exact same car on the website (same year, class level, color- only difference was half the miles and a gray instead of black interior) and called Gene to let him know that I was coming in for "my" car in a few days. Luckily, Gene was great and was able to "hide" it so no one would come in and buy it, and he sat with me to make sure my Bluetooth was working.
The team here is really great and they made my second car buying experience even easier and faster than the first time.