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  • I had a very disappointing experience yesterday (22 Nov) at the N Scottsdale location eating at the bar. The barista/waitress was rude, and the service was bad. The sad thing is I am a frequent customer. She never once came back to check whether everything was ok or whether I needed more hot water for the tea. It took me awhile to get her attention to ask for honey for my tea. When she did bring me the honey, she gave me an almost empty bottle, and I couldn't get one drop of honey out of the bottle. She was more attentative to other customers and checked back with the guy sitting next to me at least twice to see how everything was but ignored me even when I was trying to get her attention. The only thing she said to me was "Are you done?" towards the end while I was still finishing the toast!!! The food is delicious but you guys really need to work on your services and attitudes of your servers!
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