Ordered meal ahead of time online. The ordering experience through their "app" deserves a 1 star of it's own but that beef is with corporate, not this franchise. Ordered with an estimated pickup time of 7:15; food wasn't ready until about 7:20, no big deal though. I asked for soy sauce, chili sauce, and the teriyaki sauce on the side. The person who helped me even asked if I wanted some (although I had asked online for some), when I replied yes another worker informed the person helping me that they had already put some in the bag. Awesome. I got out of there and headed home to find that not only had they not included teriyaki sauce for my grilled teriyaki chicken (it's almost like it's in the name), but the soy sauce and chili sauce that had been put in there had not been. The chicken doesn't seem very fresh on top of this but at least the potstickers were. I don't expect the red carpet to be thrown down for me, but I feel like getting the order the way you ordered it is one of the most basic necessities for a fast food order. Lesson learned, next time check the order like I would at a McDonald's.