I read all of the books. I took classes. Maybe I'm a slow learner, but after meeting with Desiree, and getting a couple of tweaks in our routine, my daughter went from waking up twice in the night to sleeping 12 hours! Desiree is a baby whisperer! The hardest part was retraining myself, but Penny quickly adjusted and she is SOOOO much happier. It's like we "get" each other now, whereas before I was misreading a few of her ques. We can't thank Desiree enough for giving us back out sleep!