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  • This is usually our go to spot for chips and guacamole and a good margarita. We're from California and Arizona and we're never impressed by the Mexican food in Charlotte but the margaritas here were good enough to keep us coming back. However, tonight will be the last time we ever return here. The service we experienced tonight was absolutely awful. I know it's cinco de mayo and we expected to run into a bit of a crowd here so we headed out for an early diner. Mid way through our meal they start blasting an Eminem song so loud that you could barely here the person sitting next to you. My three year old was immediately startled and I did my best to console her. The music only seemed to get louder and louder with each song. I asked the hostess what was going on and why the music was so loud and she said "well it's cinco de mayo." I sat back down and tried to finish the rest of my meal. As the music continued to get louder my daughter began to cry because she was so scared by the sheer loudness of it. I had to leave my meal half unfinished and her meal untouched, My husband and two older daughters stayed in the restaurant to finish up. When the manager came by to speak with my husband he got the same response that I did "Well it's cinco de mayo, so we have a DJ." I get that it's cinco de mayo. I get that people are out to have a good time. But this a restaurant where many families were eating it. NOT A CLUB. THEY DON'T EVEN HAVE A DANCE FLOOR. It was the most awful experience ever, only to be made worse by their poor customer service If I could give them zero stars I would. We will definitely never return here again.
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