I have difficult (curly, puffy) hair and have never found a hairstylist who gets it (although every single one claims they do). I went to Voulez on my cousin's recommendation but I wasn't holding my breath. Voula cut and styled my hair. She was easy to talk to and seemed very confident. She gave me great styling and maintenance advice for my hair-type (using mostly items found around the house - zero pressure to buy products from them!). She styled my hair better than it's ever been styled. When I finally had to wash my hair and actually got to see the cut as-is, it was perfect. I have finally found my hairstylist! Highly recommend.