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  • First, let me be very clear in that I did not purchase windows from this company. It never got that far. After an invasive initial conversation- and believe me, I taught sales training so I get it, but this rep was obnoxious- I received a TEXT from an anonymous phone number, stating that it was the manager of the location, and could I call him... huh? I am now working for the company? And I assume that this is auto-generated, as it is not an actual phone number from which I received this text. So I do call back, and I am then subjected to, not only a repeat of the questions from the day before, but an even more absurd inquisition... "When we do a search, it comes up with a Joe and a Rob as homeowners of this property. Do you know those names, as you said you were the only homeowner?" Are you serious? What the %$#@? (I need italics here, for sure.) When I reply that I am a brand new homeowner, he says, "Oh, that explains it." I didn't realize that I needed to prove my ownership to the sales rep. Ridiculous. I again get the, "Is there anyone else that you want to have present to help you make the decision?" They do this so when you say, "I need to think about it", or "I need to ask my husband", they can strong arm you by saying, "But you said that you were the only decision maker..." I didn't immediately cancel, which I should have, but I did so today- there is no way I want to do business in this manner. And of course, when I said that I wanted to cancel, I got the twisted arm trying to get me to reschedule. Anyone want to bet that I will be getting annoying follow up calls for months to come? Again, I understand what it is to work in sales, but they have zero finesse. Hey, Anderson- I wrote and delivered sales training for many, many years- just give me a shout if you need some help working with women in the 21 century!
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