For a dealership, these guys are pretty good. I have been screwed a lot worse other times I bought cars from different dealerships. I wasn't really screwed by them but they "sales manned" me. The only issues I had was with the sales guy himself. I was supposed to have another one who was completely excellent but I didnt call before I went and he was with a customer (my fault). I bought a 2009 Malibu LTZ. I LOVE MY CAR!!!! I haven't had any issues with it. I loved the finance officer. She was very nice and did a great deal for us. I also got 3 years free oil changes and I really like how they give you one service guy to work with. This way you can build a report with them. All in all I think i got a great deal for the money (which is most important) if a sales guy tries to wheel and deal you, you just have to play along...if you really dont want to deal with them you make them an offer they can't except...like say you want to pay nothing down on a 60,000 vehichle and want a 3 year loan...and the dirtier they are the better deal you can make cause they just want the sale. All sales people are atleast a little skeevy they have to be but you arent dating them so dont make your decision on the sales staff themselves you only deal with them for like 10 minutes the rest is finance and service.