I never send food back but I had to say something when there were no noodles in my vegetarian chow fun. The worker who didn't prepare my order apologized for the inconvenience and then returned my food in two boxes: the original container of veggies and tofu and a side of clumped together chow fun noodles broken into small pieces. I'd ordered the same dish a little over a month ago and thought I'd found my favorite chow fun so close to home, but this was not it.
The owner walked in to the restaurant a few minutes later and I requested that he recook the dish for me. I was really hungry so I had started eating the tofu and veggies when he asked to take the food back to the kitchen, and subsequently mixed the same veggies with fresh noodles in his wok. I thought this was a poor judgment call considering the first cook had been so careless. It was edible, but definitely didn't compare with the tasty chow fun I ate here soon after their grand opening. I ordered a smoothie that only listed orange and pineapple on the menu but also included an unexpected wild berry smoothie base. I really like the veggie egg rolls, but I'm unlikely to return after this awkward experience.