FOOD IS AMAZING!!!!
Obviously you can't go wrong with their food, that's definitely never the issue. My boyfriend and I LOVE this place and have only been disappointed with their food once.
I usually have OK service (have never had great customer service here) but the last time I visited I was sooooo disappointed.
We only get a 30min lunch break at my job, so we are always looking for places that will allow us to order take-out. Two weeks ago it was my friend's last day, and we wanted to go out to lunch as a group to wish her well and to spend time away from the office for lunch. My co-worker called this location a couple hours before we planned to eat to see if we could place our order ahead of time, but eat there and order drinks with a server. (We obviously planned to tip the server for our food purchase as well) Even though the girl said that would be fine over the phone, it was a nightmare when we got there.
We were scolded by some blonde woman (I'm assuming a manager?) because they "don't normally do this", even though we were ok'd by the girl who took our orders over the phone. Everyone treated us terribly as if we were being high maintenance, even though we were advised by the staff that this would be ok. We were not trying to make trouble for anyone, and were treated poorly because of the new girl's mistake. Not to mention she tried to close us out ahead of time, even though the bartender advised her that she should not "close us out"; to which she said "I'm not closing them out, I'm having them pay for it." (Clearly she was brand new to the industry).
5 stars for food but the service at this location is terribleeeee! Such a shame.