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  • I dislike their ordering system. It is redundant and illogical. You order a sandwich and then have to answer questions from three different people: 1. "What kind of bread do you want?" 2. "What sandwich did you order?" 3. "What do you want on your sandwich?" 4. "Is that all? Your order comes to $x.xx" JUST GIVE ME A F**KING SANDWICH!!! I should not be forced to jump through all of these hoops in order to buy a simple sandwich! This is not a specialty or gourmet meal. Slap some meat and cheese between two slices of bread and give it to me. I walked out of Potbelly with a strange sense of deja vu. Oh, that's right. I have already been here when it was called Quiznos! One more thing: your Zapp's potato chips suck. "Hotter 'N Hot Jalapeno" my ass. These are the worst potato chips I have ever had. In sum, Pobelly serves mediocre sandwiches, bad chips, and has a stupid ordering system. Most businesses want to stand out, whereas Potbelly just wants to be like Quiznos. This was my first and last time in a Potbelly restaurant.
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