Do not bring your pet here. Ever. Would give 0 stars if it was an option. The owner does not know what she is doing. We brought our 11 pound maltipoo here last Thursday for a groom. Asked for his ears to be trimmed since last time she did not trim them at all. When we picked him up he was crying and looked like a different dog. She cut AND shaved (???) his ears extremely short. She admitted she wasn't pleased with how she cut them and said she would make note for next time, no offer for any sort of discount, charged full price. When we get the scared baby home, we find she SHAVED his entire belly and it was covered in razor burns and cuts!!! I was upset but called and calmly said I wanted to cancel our future bookings please. She got belligerent, screamed at me, told me I couldn't fire her, said we could have addressed concerns with her when we picked him up (which we did, but had not yet seen the burns and cuts) then called me a "catty ass bitch." I hung up the phone, shaking and crying. What a horrible way to treat someone. Fortunately our little dog is healing but we wish he never had to experience this. Want to prevent others from going thru what we did.