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| - My home warranty company had previously sent out Pruitt's to look into my main line, which was backing up. The tech took the cap off the line, looked down, and said there didn't appear to be an issue. $69 for not a single thing done. When the line backed up this time, I specifically requested ANYONE but Pruitt's come out to check the line. I was informed Call-Us Plumbing would be assigned the job, and I was pleased with the reviews I saw on here.
They called me first thing Monday morning, and had a tech (Billy) here the following day. Billy exceeded my expectations. He verified there was a blockage in the line, ran cable down there, and pulled out a big ball of roots. He recommended a company to come out and run a camera in the line to find out where the roots are coming from (since I don't have any plants in my yard), mark where the leak is, and have the main line replaced where the roots are coming in from. He didn't have to recommend where I should go. He also didn't have to give me a heads up on what work would likely need to be done to resolve the problem. I'm very grateful he did though. It's hard to find honest and helpful people, and I sure appreciate when I find one. I'd definitely use them again, and will likely be calling once the main line replacement has to happen.
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