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  • I have been enjoying the decadent chocolate here since it opened. My mom and I will meet at the Biltmore for shopping and we always stop in for espresso and treats. Unfortunately, our most recent visit will be out last. As usual the shop was 80% empty, but its quiet and organized. The chocolates were divine, but the service on this day was so incredibly rude, I am still shaken when I think of it. There is an Asian man in his late 30's or so who works here who really needs help with professionalism and business. We will not ever return here- and we will make sure to spread the word. There are so many wonderful places in the Biltmore area that can compete with this shop that are superior. This behavior and snooty treatment towards people will not be tolerated. Shame.
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