| rev:text
| - My hotel, which served complimentary continental breakfast, was actually able to tide me over for the days staying in AZ, so I didn't really have to go out and eat very often, however, I got sick of it after awhile, so I thought it'd be really cool to go out and get something worth my while before flying back out.
I went here to Yelp; with the average high reviews; and having it a block away - I was looking forward to getting myself a bang-ass meal!
The interior didn't look as cozy as I had hoped - tables, chairs, floors were in the same color pine, and the walls were yellow. I wasn't too impressed yet. The host greeted me immediately, and took me to a table.
I waited about 5 minutes before the server came by. She didn't introduce herself, nor did she tell me what the specials were - and the only reason that I know this is because I had seen them on the blackboard. She took my drink order, which was water, and she left and came back with a full pitcher of water with lemon. She eyeballed my glasses, and said, "oh, they look dirty!" and left and came back with another.
Nonetheless, the server was super nice - typical college student.
I went with the Eggs Benedict with extra avocado added, and after only about 10 mintues, she came back with my order.
None of it was hot; the poached eggs were lukewarm, and the muffins, and hash browns, were room temperature.
The muffins - looked to be wheat - which I don't remember being indicated on the menu! Things like this are important to call out - if customers order it and have a food allergy.
The avocado was cold because they had just taken them out of the refrigerator. The sauce wasn't too heavy, but could've used just a tad bit more lemon. Overall, the taste of it was pretty OK, but could have been much better if the temperature was right-on-the-moeny.
I gave my feedback to the server, asked me if I wanted another one; I mentioned that I was traveling, and didn't have the time. Because she was apologetic and offered to correct the situation in a way that she knew how, her response was reasonable.
I gave my feedback to the manager, who was receptive, and though I provided my feedback AFTER I paid the bill, the right thing to do for him would have been to offer a credit. If he had offered one, though, I wasn't planning on taking it nonetheles. I wouldn't have taken it nonetheless, but it's all about the principle of the matter. I intentionally paid my bill before providing feedback.
All-in-all, I SEE the potential in both the service, and the food, though my humble opinion is that they would probably benefit from better mentorship or training from the manager.
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