I recently bought a used Acadia from Coulter Tempe, I wasn't fully happy with the vehicle and wanted to look at something else after the purchase.. I went and talk to Jim and he just didn't seem too interested and helping me find something.. he showed me 2 suv's and didnt budge on the price.. I called earlier that day and was told by another sales person that they were trying to move the vehicles I was interested in and that the price was negotiable.. Jim was just like ... this is it take it or leave it attitude.. I left with the vehicle I purchased and now have to drive it a few years before I can unload it.. :(
I will say though the service dept. and used car mgr. Tim was great in getting me a new battery when mine died the day after purchase and fixing the loose drivers seat track .. although I had to pay for the broken casing around it..
my dad use to buy all his cars from coulter... this is my first time... not sure how Im feeling right now... just wish there was more care in making me happy when I went back unhappy..