This is a prime example of a restaurant that does not need to have ambience to become a local favorite. The food here is amongst the best Chinese food you can get and Charlotte. It is inexpensive and very tasty. Be warned, I ate here so much that I put on about 10 pounds over the course of 6 months. You can either order in or take out. It does get very crowded during the lunch time and is usually quite quiet during dinner. The owner is very friendly. If you ask not to have an eggroll included with your lunch, they will give you an extra scoop of rice at no charge.
There are a number of people who give this place a bad review. My question to them is what the heck? Where else in Charlotte have you found better Chinese food for under 10 bucks? I have been to this place probably 40 or 50 times. I have never seen any variation in their quality of food. I have also purchased food for my entire family and for parties here. Everyone was extremely happy with the food.