I've been to Rambo's several times, and never had any problems. I've liked all the food I've tried there. I usually get chicken fingers and fries and potato salad, but I've also tried the pastrami on rye and hamburger - the fries are awesome! I like the decor and all the pictures on the walls to look at. I've only had 1 waitress ever, and she's always been nice. It's a good experience with good food. The vibes you feel in the restaurant are nothing like the vibes I'm getting on this website, with all the terribly defensive comments made by the company.
If anyone is on the fence, just go and try it!