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  • I chose this hotel because of its downtown Madison location. Parking is in a garage that is right underneath the hotel. It is not operated by the hotel, but they do have a discount rate of $13 per day for guests. You pay for this at check-in rather than with the parking attendant. A quick elevator ride up from the parking garage levels brings you to the lobby. Check-in went smoothly and I was up in my 7th floor room with a Capitol building view in no time. The room was classy looking and clean. There was plenty of space for a king bed, two comfy arm chairs a desk and of course the flat screen TV. The bathroom was spacious and clean as well. Everything seemed good at first, but then the stars started coming off... First I couldn't get a Wi-Fi signal. I tried with my laptop and with my Android phone. There was no sign of the free Wi-Fi I expected. I guess it didn't make it up to my floor. The second issue was that the A/C did not work. I set the thermostat to 70, but while the fan was running, no cool air was coming out of it. Luckily it was a fairly cool day in Madison and the room was still bearable. I wish I could have opened a window, but they were screwed shut, probably for safety reasons. The bed was very comfortable and I got a good night's sleep. I was irritated by the slamming of doors by other guests a few times, but that is a common hotel problem. The place that effectively addresses this problem will get 5 stars from me. There was so much to like about this hotel, but a few shortcomings made it less than perfect for me. I think they could be easily fixed and so I would stay at the Hilton Madison Monona Terrace again if I was in downtown Madison.
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