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  • Updated 10/1/2014 Still one star. All I wanted was to add some air in the tires. The nitrogen machine was broken for a while so today I called and it was repaired and ready. When I pulled up you have to park and go inside they don't bother to come to your car. Ok no big deal. They then promised someone would come to take the car for nitrogen. After 15-20 minutes of watching them take the other cars back for service, I took my car and I abandoned the lot and I plan not to come back except under desperate circumstances. Getting air of any sort should not be hard. Let the customer add air. Sure it's a free service, this should not mean the customer is ignored. I can get air anywhere, why should I ever go back to Van Chevrolet. I am disappointed every time, why would I give you another chance.
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