My experiences on three different occasions were all great! Better to go during lunch time as they are usually slow. Never had any issues with the wait staff. I tried a table, but sitting at the sushi bar was much better. Food is great, especially their hand made sushi speciality rolls. The Spider Roll is my favorite. As crazy as it sounds, I drank hot green tea because it just goes well with sushi instead of soda. My co-worker got me hooked on this place during her last work visit to Scottsdale and I've always made it a point to eat here during my visits. Can't wait to visit again (even in triple digit weather)!