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| - Nooooooo why did you turn for the worst?
I was always praising this place to my friends, so me and two girlfriends decided to hit it up tonight at about 9:45 pm.
We waited at the door for a couple minutes, then decided to seat ourselves on some of the couches. We waited. And waited. Finally I said, "Let's give them 5 more minutes and we'll walk." Our server arrived at the fourth minute with menus.
Service the whole night was like this. We were there for an hour and a half, only got one drink. Everything took forever, and it was only after a major effort on my part that anyone paid attention to us. We paid with cash and wanted change, and we waited about 30 minutes for change. This place is not large, and it definitely wasn't full.
Now, I work in the service industry so I get it - sometimes things go on that we can't see. Maybe a server called in sick. Maybe our server has just been dumped by her husband. I dunno. But I at least want an acknowledgement that the timing and the care is lacking -- apologize when you get to our table, "So sorry for the wait guys, thank for waiting," or SOMETHING. Just acting like us sitting there like dinks is acceptable doesn't fly with me.
Final note: my drink, the Ritz Cocktail, was really good. Too bad. I won't be back.
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