I normally never have an issue when I come to this location & I love the food. However tonight I'm extremely disappointed with the lack of customer service I received for the inconvenience & time wasted that occurred as a result of the restaurant messing up my order. The employee who took the order, go it correct. The employees who packed it didn't. When I realized my order was incorrect, I called the restaurant, but didn't get an answer. When I came back to get my order fixed, I was told I could keep the sides. I asked for fresh chicken because of the time lapse (order taken at 9:06pm, left restaurant after coming back at 9:44pm). I was told that I couldn't get fresh chicken because they were closing & that if I wanted to get a replacement meal I would have to come back on Friday. The lack of customer service extremely disappointing.