I'm being generous - they don't deserve the star.
Because several friends recommended the G&D, I went in there once.
The place was NOT busy. I sat down at a table. While waiting for service, I pulled out my PDA and read the news off the net. When I looked at my watch, and saw that half-an-hour had gone by without anyone EVER coming within 6ft. of my table -- much less asking if I wanted to order anything -- food or booze or coffee or a glass of water -- nobody. Nothing. I simply got up and walked out.
When I go to a restaurant, I do NOT beg for service. I expect someone to come to my table and ask me if I want something. They didn't do that.
Fortunately for me, there is, at least, another restaurant (there may even be two or three) in the greater Phoenix metropolitan area, so I won't starve. Altho, with that level of non-service, the G&D might.