I went in yesterday to have my pads and rotors I believe; replaced. I was in and out pretty quickly. The one thing I will say is that beware of what they put on your car I was given ceramic pads with no other recommendations. There was no mention of putting on the most expensive pads, just that is what you need and no price (as far as for the breakdown of parts), until after it was paid for then I saw what was on the receipt. So, if you don't know crap about asking all those questions, and asking for options... just be aware.