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| - Our experience wasn't stellar, although I'm sure this service works well for some. First of all, the owners customer service is good, and she clearly cares about dogs and her business. It just didn't work for us. And I've learned that my experience is rarely unique so if this helps someone who has similar situation here we go:
We have a puppy that has some people fear, she's a rescue. She does ok if strangers don't reach for her head and they allow her to approach them first. Otherwise she'll growl and back away. (We met her sister when they were almost a year old and the sister was much worse. We have had our dog in training and she's improved drastically). Anyway, this service was going to come take our dog for walks. Robin was not available, although she came over to meet and assess first before approving us as clients, and so she had a younger girl that was working for her come over. This girl seem like she loves dogs and she did not seem uncomfortable with our pups anxiety so we allowed her to take the dog for a walk one morning, and we would be out when she returned but she was to let us know how it went. We didn't hear anything back until we sent repeated texts that day then heard from the owner that "something happened" and it didn't go well, But she knew nothing else. We were really worried since this was one of the first times a virtual stranger walked our dog for us. The girl didn't got back to us nor did the owner until the next day! I finally tracked the girl down and she said she was uncomfortable walking our pup- it didn't go well because she growled at someone and pull on the leash on the walk. well I was really relieved it wasn't something worse, but fully annoyed that she gave us zero feedback and let us just wonder and then seem to be really flaky. I can handle my dog although it's my first because the trainer explained to me how you teach a dog to walk on a leash and what to do when the dog growls or try to chase a squirrel. To me these are kind of basic dog things but this girl was unsettled. She told us she could not walk our dog anymore because she lunged on the leash etc. I am very inexperienced and I'm able toWalk my dog. Or if a problem arises I can predict/solve it with my very little training. This girl decided that the dog would be without behavior issues if we let her have free roam of the house. That is the opposite of what our trainers who have been doing it for 25 years and other friends with dogs have saidOur puppy does well in predictable routine's and experiences. She has a large penned area in the kitchen when we are not homeand she's allowed to freely roam the large kitchen and the backyard. But she's a puppy and has accidents and chews so we're certainly not going to let her roam the house on her own. I pursued this line of thinking but I didn't get any satisfying answers. My overall experience is that this service is quite amateur although loving. So might be right fit for the right owners and the right dog. Incidentally, with a little more searching we found the right puppy play groups and walkers for our very good but fearful pup.
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