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  • A piece of advice for everyone...DO NOT GO to this branch. Most starbucks employees are usually pleasant, nice, and helpful but not this location. They don't know how to handle good customer service. I ordered a hot green tea latte on my mobile app and got charged immediately. When I got there to get my drink, I was presented with an empty cup. I asked some tall, skinny guy behind the counter why it was empty. He was too busy to even take the time to explain everything. He just told me they're out of the matcha, like "too bad lady, try again later." A little memo would've been nice before I drove to your store and finding an empty cup on the mobile pick up station. I would have understood that they were out of the matcha green tea but coming in with a rude approach from the staff is not acceptable. The guy didn't even help, or at least told me how I can get my refund on my drink. Bad customer service.
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