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  • Walking into this place I knew it was not going to be the best visit. The ladies behind the counter were less than attentive to the people coming in and more concerned about talking to each other. The waiting room was very cramped and crowded. Got as many chairs in there as they could. Got there over 40 minutes before our appointment to fill out paperwork since it was my wife's first time here. After waiting 23 minutes after our scheduled appointment, they called us back. The assistant gave little confidence sense she knew less than my wife as she told us about pregnancy phases while trying to read the information from a pamphlet. Telling us that the doctor "suggestes" these additional tests and speaking as someone who never went past elementary school. This coupled with her persistent cough had me looking for the door. The saving grace was when Shawna kneesel came in and started speaking to my wife and I about what we had to look forward to over the next 7 months and answering any questions we had. Still felt a little rushed but she did give us confidence in selecting her. Update, Dr. Knessel way overbooked and I have learned from her assistant that this is the norm for her. She had scheduled 3 other appointments for the same time slot. Again waited over 40 minutes passed out appointment time. Very nice lady but rush rush rush.
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