I've been a season ticket holder since 1997 and I think I liked it better when the City of Mesa ran the ticket office(at Hohokam), now that the Cubs run it it's sort of impersonal and they price gouge on many of the games(almost all), I think they call it "progressive" pricing or something like that but it just mans the prices rise as the game sells out...which means a $10 ticket becomes $15, then $20, then $22, Then $25.