i thought these guys were great. they were very patient. my bike tune up was costing a lot more than i thought, and they let me make payments & even threw in some extras i could not afford. they also showed me why my bike is worth investing in, rather than replacing...for the price i paid for the tune up which i perceived as pricey, i could basically get a POS bike, rather than the one worth $700 i was holding on to. they will have my business in the future!