Front desk staff is courteous and very helpful on the phone or in person. All techs and assistants to doctors are very good and professional. Doctors are very knowledgeable. We called with an emergency asking what should we do. Our dog knocked a Corelle bowl with his dog food off the counter, it slivered with food mixed in. Our dog ate food, Corelle and all. There were sharp pieces, but he didn't leave any dog food. They told us what to do and what to look for. A big thank you to them. As a family we have been going there for 10 years