Jerry was super great to work with when our water heater was starting to go! He gave me information regarding warranty and numbers I could try calling to see if the heater was still under warranty. He came out a few days later and removed the old hot water heater, went to Lowes to exchange it for the new one under warranty and installed the new one. He did it all in a timely manner and for a reasonable price. I would DEF recommend Jerry to anyone who has any plumbing needs. Thanks again Jerry!