Based on the fact I have been to many, many, many Chipotles over my time, I feel I can rate this place with some authority.
1 - The line. The line moved fast when it started, but that only led to a burrito-jam waiting for salsas and sour creams. The poor guy at that side of the line had to finish each burrito and ring everyone up. They should have had another cashier!
But wait, they did.... She was just standing around like some other employees. In fact there was about 2-3 others just standing around doing nothing. What could they have been doing.... Hmm, how about cleaning tables in the dining room so I would have had a clean place to sit. How about cleaning off a tray so I could have carried all my food. Nope... Just standing around. I feel bad for the to employees that were actually working and helping us. The others just stood around. Sad