I don't see why anyone would give them a bad review!! Every time i go here CHRIS & KOBE are nothing but helpful and treat me like a friend not just someone doing their job. Unlike places like TNT pawn who basically rip you off and charge outrageous interest rates. Even the people that i do not know are so kind I recently met a new girl working there I don't actually know if she is new but she made sure my jewelry was clean and even folded up my paper work nicely i will definitely be a long time customer when i need some fast cash & did i mention they don't charge you a $5 dollar fee for losing your receipt like come on how F'n sweet is that