If you ever have any issues here, the quality control manager is super helpful. I can't remember his name, I will update when I find out. When we first got started there were a couple bumps here and there but because of the manager, everything now runs smoothly. The chairs are comfortable, they have daily raffles, bonuses, music playing, everything you can think of. If you're going to donate, this place is best. Even when it's busy, they have an assembly line to get everything moving.