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  • Hotdog would be a 4 [once they got the order right], but since that took sometime for that we will give it a 2 Chili cheese fries, it it was melted cheese would've been a 5, but it's like shredded cheese that wasn't melted enough--3 Ordering-1 So after a morning of watching football and gambling on a Sunday we wanted drunk food. So we decided on this place over McDonalds b/c I had seen in it on the news. Walking in, it's way too bright, there's just stuff everywhere and it's just too much [see the pix it hurts your eyes and I love the American Flag but this is not tastefully done] After waiting about 5 mins b/c they had issues w/ the lady ordering in front of me it was finally my turn to experience the debacle [she even looked over at me rolled her eyes and wished me good luck]. Have you ever heard the expression "too many cooks in the kitchen", that's what happens here. There were 5 people behind the counter all bumping into each other, talking over each other, and not getting the job done. They need more training. Plain and simple. I had to order my order w/ the cash register guy 4 times before he repeated it, then the guy making the hotdogs still got it wrong. So, I had to look over the counter, coax him in the right direction, and get my dog right!!!! My suggestion here: make a condiment bar. That way people can put what they want on it, you don't have to do it behind the counter, nor worry about it, and the process would go much smoother. They also don't have sauerkraut :( that made me sad. I love a good kraut dog. Chili was actually very good and the dog was great, crisp on the outside and perfect on the inside. The other issue: they put shredded cheese on the chili cheese fries and it doesn't melt enough when you are trying to eat it. So cheese strings fall all over the place. Also, there's not ketchup on the tables???? So I had to go back up ask for extra ketchup and they squeezed it into the top of my hotdog container, my guess is b/c they were running out of bottles of ketchup??? They didn't even have containers to put the ketchup in [again condiment bar....like Roberto's Tacos does would be awesome]. So place needs work, hopefully they make it happen. 2 hotdogs and a order of chili cheese fries just shy of $13
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