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  • This is the final update for my experience at Chronic. I am delighted to report that my recent exchanges with the shop's co-owner and the subsequent work that was done left me feeling elated with the final outcome. After Ricky (co-owner with Tristen, head artist) and I spoke, we then collaborated on design ideas. First, Tristen sent me a photoshopped image of what his idea of a fix could be, and while it was a beautiful image of a flower, it A) completely covered up my Israeli tattoo, which was what I initially wanted enhanced; and B) held no meaningful connection to this flower. I didn't just want a pretty flower plunked down in place of the clouds. Ricky and I exchanged a couple more emails and phone calls and I shared with him some design ideas that held deep meanings for me and worked with my existing tattoos. We settled on a hamsa design that would incorporate my Israeli tattoo. I did go to another shop for a consultation and for their advice, but ultimately, when I saw the image that Tristen came up with, I made the decision to go back to Chronic and let them fix the job that their shop started. After 3.5 hours of Tristen's skill, artistry and ingenuity, I have a tattoo that I absolutely love. As I was leaving the shop, Ricky told me that a deal's a deal, and he still wanted to refund my original payment for the botched job. I told him no - to give it to Tristen as a sign of my thanks. Relationship with the shop and tattoo repaired - and now the shop has better customer service policies in place, so this is truly a win-win. Here is the progression from tatt-fail to tatt-fix: https://picasaweb.google.com/taneia1973/TattFail?authkey=Gv1sRgCMO_otapl6W5JQ#
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