If they only let 100 or so people in at a time this might be an overpriced yet OK experience; sadly that's never going to happen.
The good:
The mini lego city. A lot of time obviously went into this with a good representation of downtown Tempe and Phoenix with several other landmarks wonderfully recreated. Most of the displays have an interactive element and the room switches from day to night to give some nice effects.
The bad:
Pretty much everything else.
You pay full price for all kids over 2. There is about 15 minutes of "crowd control" staged as a series of boring videos before you're herded to the first ride; a fairly unsatisfying short shooting gallery that left younger kids frustrated. After you're free to experience the areas at your leisure, but we found most too crowded to play at. There is a 2nd ride that's basically a version of the flying dumbos at Disney with a 1+ HOUR wait time. The ride when fully functional only seats 12, and of course there were a few out of service seats. Several times when we thought we would be on the next ride we were instead bumped because the one person standing in line in front of us would then call for the other 5+ members of their party that had been in another area to come cut in line. The staff didn't care. Same basic experience when waiting to use some of the play areas. Parents don't control their kids; one ran up and ripped my hands off a joystick in the mini city and physically pushed me so they could play with the attraction and his parents said nothing. The car test area seemed neat, but kids hoarding wheels left us with 2 wheels and no axels after 10 minutes of searching and asking if we could use some parts people didn't seem to be using so we didn't get to try it out.
The movie was a long commercial that abruptly ended at a fart joke. Felt rather hastily put together.
The most attentive staff member I saw the entire time was the bouncer on the MacD's style play yard telling kids without socks they couldn't come in. They dont mention when you buy the ticket that there's a dress code for the play yard, and the fact that they'll sell you some socks once you're inside probably explains why. Its hard to have good feelings about any business that resorts to obvious extortion. Its the middle of summer in Phoenix, flip flops are standard issue. If you're sanitizing the place as often as you claim to be why be so strict about the socks? When I go to payless for a pair of $6 sneakers they'll give me a free pair; you guys are flat out crooks for charging 20+ for a ticket and then asking parents to buy socks. If your other staff members were as concerned with doing their jobs as the bouncer was maybe the rest of the experience wouldn't be so miserable.