We were looking for a small travel trailer to replace the old popup. We had a strict budget and had no desire to upgrading the truck to 3/4 ton. So we knew it would be a long search. We liked Tom's because they helped and answered questions when you wanted. But they left you alone to browse. We quickly got sick of having pushy sales people at other places.
Tom's employees don't work on commission so there is no need for the hard sell. They are also one of the only places that caries these smaller trailers. Everywhere else has the huge RV and left us really worried about what we could find.
We bought a 2016 Rpod. So far we love it and are glad we used them. I guess the only knock I have is their web page does next to nothing listing the parts or services they offer. I end up calling or emailing them every time and I honestly feel like a pest. But other than that I would use them again.