Normally, I don't write many online reviews because it seems like the only people who write them come across as excessively disgruntled and what appears to be unlucky people. Actually, if you were to stop and look at the profiles of those who write a negative review, you might even find a trend.
In the case of Artsy Nannies, I did my own research and did not want to spend too much time looking at every review and reviewer, but when it comes to a service in this category where you drop off little angels, you want to know more about the people behind the organization.
Well, I give A&N an unqualified 5 stars because I have been using this service for almost two years now. No issues, no complaints and nothing even close to a problem.
Take online reviews with a grain of salt, and perhaps go a step further and just see if that reviewer seems to write negative reviews. Sometimes, it just might be something else than what it appears.