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  • Chelsea was excellent, Mark (finance) was excellent, Ronnie in maintence was worthless. Will never deal with him again. WHO EVER IN 2013 would think that top of the line DENALI GMC 3500HD DRW would have NO air conditioner in the back seat?? We had an 05 Regency GMC that was far SUPERIOR to the Denali my husband just bought. Seats were more comfortable in the Regency, separate entertainment section for the back seat in the Regency, front seat passenger had their own control of fan speed ( my husband likes it real cold with air blowing in his face and I don't. We use the dually for vacation and travel..WHO WANTS TO SPEND ALL THAT MONEY AND NOT BE COMFORTABLE?? Had the truck on to get bed liner sprayed in, tint windows, step rail and mud flaps put on. Said it could be done in one day..had it two days no mud flaps and only tinted the front two windows!!! Spoke to Ronnie twice (NO HELP) and had to get Chelsea involved to fix it. Now we have to take time off work AGAIN and get the truck back down there to have the other three windows tinted. What a waist of our time. As long as you don't have to deal with the service department this is the place to go. EVERYONE else did an EXCELLENT job, certainly not there fault GMC is crazy to have lessened the comfort level in their trucks.
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