Once upon a time this used to be the place to go before good coffee and bagel shops opened in Phx. I used to love their coffee 15 years ago but it seems mediocre these days. I have been to this location several times since I move into the neighborhood several months ago.
The coffee was cold or lukewarm each time and the food is microwaved and mediocre. I can't say anything horrible about it but it is not great either. For the price you can get breakfast better elsewhere but it will do if you are in a rush. Not sure why the food and coffee are never hot enough. The service seems great. The staff here are very friendly. Add a star for service if you want. The bagels are not that great either. However, I do have to say in my opinion, none are in Arizona.
The store is too small. It is not big enough to accommodate their customers. It is a bit stressful eating here. The tables are too few and too close together. You can not even walk by a table with a purse on your shoulder without bumping into someone or begging that a cup of coffee does not end up in your lap.
Also, why is a Starbucks right next door? Knock out a wall and let one of them absorb the other.