| rev:text
| - One experience can ruin an entire place. Tonight was that experience for Lee's Korean BBQ (Woonam Jung). Not only was the service terrible, but I felt genuinely discriminated against.
When my roommate and I walked inside, I noticed that the restaurant was busy, so while I was prepared to wait a minute, I was not prepared to be completely ignored by the hostess while she ran from behind the register to deliver something to a table. I figured she would at least acknowledge us upon returning, but instead she went to the kitchen for a few minutes before finally greeting us, which was a relief, since I was starting to think that I had somehow managed to turn invisible. She told us that it would be about ten minutes, and then we sat in the little waiting chairs.
About five minutes later, another party came in. This was a party of three. They sat down next to us to wait as well. Somewhere between five and ten minutes later, a second party of two entered and stood at the counter. At this point, the hostess says something while gesturing toward a table. Logic dictating that since we were the first arrival, we would be the ones to be seated, I stood and took a step. The hostess quickly shattered the notion with a halting gesture while ushering in the party of three.
The party that arrived five minutes after me.
I got angry for a moment, but my roommate pointed out that maybe they seated the party of three first because a larger table was ready first. Grudgingly calmed for a moment, I settled back into my seat. Of course, when the waitress returned and seated the pair of gentlemen that entered AT LEAST ten minutes after us, I may have had a minor meltdown.
I explained to the manager that there was a chance that her restaurant may just be kind of busy and extremely disorganized, but it kind of felt more like we were ignored because we were the only one of the parties that greeted the hostess in English rather than Korean.
Any rational human being probably would have left by this point, but this had become a matter of principle. The manager apologized profusely, and my roommate and I followed the hostess to our table.
Gods below, I wish I were a more rational human being. At least the waitress got our first order of meats correct, and didn't bring something completely unwanted to the table. Meanwhile, the bean paste soup was the first item I had ordered. After three attempts, it was the last item to arrive. Our drink order took two tries, as did our request for hot sauce. And refills? Yeah, if I would have held my breath I would probably be typing this from the beyond. None to be had. I shudder to imagine how this would have went if not for the poor girl bussing tables. Even she was practically ignored when she attempted to bring the waitress back to our table.
After waiting ten minutes for our check, I quickly paid and gave far more gratuity than was remotely deserved and got out of the place as fast as possible.
From now on, I'll take my business elsewhere.
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