This is seriously as good as it gets for your pet!! My dog Sunnie has been coming here on a regular basis for a couple years and I never worry; I know she's in great care. She enjoys her time there (as I've witnessed on the monitor station at the front desk) and has made so many friends in the staff and other pets. The staff is incredibly friendly and so accommodating! I truly believe that in everything they do they have the dog's best interests at heart. I don't know that 5 stars is enough....