Our team was in Tempe for a dragonboat festival, and we stayed at this hotel. Positives: Rooms were quite large, and accomodating of big groups. The large suites were awesome. The front desk was patient with our large reservation. Free breakfast. Hotel shuttle to airport. Negatives: Housekeeping did not clean rooms until very late in the day. They did not bring towels when asked. We were told that the breakfast began at 6am, but didn't find out that it began at 7am on the weekend. Breakfast wasn't that great, and a few people got ill from it. Hotel shuttle didn't know that they were supposed to drop off people at the festival, even though this was prearranged by the hotel and festival staff. Shuttle was often late and got lost going to the site. Hotel did not seem adequately staffed with housekeeping or front desk. Overall the hotel management seemed disorganized.