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  • I needed a place for some body work on my car after colliding with a deer, and I was drawn to Rob Wagner Auto Body both by the volume of positive reviews and the descriptions of the company as a family operation. I could not be happier with my decision. Rob Jr. and Sr. are both great men, and right when you walk in the door, they make you feel like old friends stopping by for a visit. Although I spoke to both at length and have a very high opinion of both, I dealt primarily with Rob Jr. for my car, so I'll focus on him. Rob Jr. looked over the insurance estimate for me line-by-line, explaining in detail why they had priced certain things, and what changes I could expect as they got into the repairs. He also went into detail on the repairs themselves, how long each portion would take, parts that would be needed, etc., as well as the rental car process (which they have made as convenient as humanly possible with a local Enterprise). He comes across as a very intelligent guy who really knows his stuff regarding the repair process and cares about his work. I left my consultation with them feeling supremely confident in their ability to do the job and the quality of people there to carry it through. We arranged a mutually convenient time for the repairs, and throughout the repair process, Rob Jr. immediately kept me abreast of any changes that they were making, the status of anything that needed to be approved by the insurance company, and my options for what they could do with the car to make it as perfect as possible. As for the final product, I think the best thing I can say is that my car looks better now than it did before the deer hit it. I'll never seek out a different auto body shop as long as I live in the Pittsburgh area.
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