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  • So for a National chain you'd think they'd be consistent-not the case with this newly built IHOP. It really is about the people you hire and customer experience. We started going here a few months ago due to limited options close to Vistancia. I'm finding out that it's worth it to drive away from this area to dine out. The service and food is getting consistently more subpar at this location. Time before this the servers were terrible. Then Stopped in for breakfast on a slow Friday morning once again. Ordered French toast and the menu said it was served with powdered sugar and butter, which I've ordered several times before. The waiter proceeded to tell me that it's now served with bananas but I can order it plain?!? What? The menu states otherwise....and I'm thoroughly confused. I said "ok, plain then"? What the hell?? My friend ordered his hash browns slightly crispy. Food came out awful! French toast was plain - no butter, no nothing! Hash browns burnt! Waiter couldn't care less - he never came back- he only dropped off the check early "in case he might get busy" he says! No one refilled our drinks. Manager didn't care when notified- our whole meal should have been comped. Needless to say I won't be stepping foot in IHOP again. One star for food and service! Save yourself the hassle and drive out of the area to eat.
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