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  • Go. Anywhere. Else. The doctor was great during the appointment, but ordered a completely different contact than I told him and that I've worn since I started wearing contacts. Thought I would give them a try, and it burns too bad to wear it. So after ordering 2 boxes from 1800 contacts ($100 cheaper than what they priced me at), I wanted to return the unopened contacts and replace them with the correct ones. The lady I was chatting online with at 1800 contacts was so helpful and generous and called the Dr. to give the ok to send me the correct contacts and he. said. NO. and told me that I need to come in for a fitting. Excuse me, but I've been wearing these contacts for 10 years! The front desk lady was very nice, but the lady Krystal was rude the entire time. Now, I'm stuck with no contacts unless I want to burn my eyes out and I have to deal with insurance and timing to go see them AGAIN to do what should've been done last time I went. I've never had this many problems... Stick with your "small town" eye doctor, not these guys.
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