I've been to this Einstein's three time in a month. The first time the girl behind the register we rude and no one who worked here seemed happy. I thought I would try it again thinking it was that particular day or one person that made my experience miserable. The second time was no different. No one there would great you with a smile and spoke as though I was an idiot. The third time I stopped was only out of convenience. Again, this place is such a disappointment. Einstein's needs to take note and change this culture or I'd say they will loose more customers than just me.