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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I chose this dry cleaner due to the overwhelming high reviews on here. I'm not one for leaving reviews, good or bad, but this was the worst experience I've had in any customer service industry hands down. Fair price and the people I dealt with upon dropping off and picking up my clothes were very kind. After I inspected my clothing, two white dress shirts, I realized it splotches of dirty areas next to clean areas and went to get the problem corrected. The man I talked to, from what I gather from other reviews is the manager or owner, was the biggest asshole I've ever had the displeasure to deal with. I was doing my best to be reasonable and just asked for my shirts to not be splotched and have it corrected. He refused and said to fix it I'd need to pay for one of their deeper cleanings. After I asked for a refund he said "absolutely not." I understand it was just a light cleaning but there was basically no change in many areas of my shirts. Went up the street to another cleaners and they are going to do their best to fix the obvious issues caused by this man who "personally scrubs every shirt." I'm paying more but it'll be worth not dealing with such an unpleasant individual ever again. My roommate did not have such issues but I guess it's a gamble if you get good service here or not. I do not recommend taking that gamble.
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